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McGill & Co is a Scottish immigration law firm specialising in UK immigration, nationality and refugee law.

UKVI VIP Service: a guide

15 November 2018 James Ritchie Personal Immigration

 If you are looking to make an application to the Home Office and wish to do so at your own convenience, the new VIP Service provided by Sopra Steria may be an option for you.  

The VIP Service is offered to those who are either applying to extend their period of leave or apply for settlement.

It is worth noting that this is not a same-day service. The aim of the VIP service is to provide a mobile service provided by specially trained team members who will visit you in your home, office or other location. This consists of enrolling biometric information, document scanning, submitting evidence, and receiving a decision. Applicants are permitted to retain their passport throughout the application process.

The package cost varies depending upon the customer's requirements, and will be available 24 hours a day, seven days a week, all year round. One substantial advantage is the ability to choose the location of the visit, as opposed to the often near-impossible task of booking an appointment at a Service Centre, which suffer from both high demand and short supply.


Update to post as of 9 January 2018:

It has come to light that during the introduction of the new UKVI application process between November and December 2018, service information provided on the Sopra Steria website did not consistently reflect what was on offer.

As a result, confusion over the cost and function of the VIP Service arose. It is regrettable that the system was not clearer upon launch, as it has likely caused delay and disappointment to a number of applicants. It is hoped that in the coming months, these mistakes will become less common.



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