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McGill & Co is a Scottish immigration law firm specialising in UK immigration, nationality and refugee law.

£5.48 to email UKVI from outside the UK

31 May 2017 Blog John Vassiliou

1496411030881In its latest attempt to stifle any kind of enquiries from customers, UK Visas and Immigration yesterday announced a change, with effect from 1st June 2017, in the way that customers can contact them from outside of the UK.  Having outsourced customer enquiries to a third party, UKVI will now begin charging customers £5.48 for the privilege of sending them an e-mail.  That’s right, £5.48 for an email enquiry.  

As anyone who has previously attempted to navigate UKVI’s awful customer service enquiry line will know, this is unlikely to be £5.48 well-spent.  The continued push to make UKVI as customer-unfriendly as possible is frustrating for those who frequently use their services and even more so for those who are new to the experience.  

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McGill & Co are rated by the Legal 500 as a Tier 1 immigration law firm in Scotland...

"A market leader for specialist immigration and human rights law in Scotland’, McGill & Co’s ‘excellent and prompt’ team assists private clients with all aspects of immigration and nationality law, including business, investor and entrepreneur migration, sponsorship licensing, family migration, and asylum and refugee work."

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